Allied Credit Consultants (ACC) provides clients with a variety of asset recovery services, helping them recover owed debts, loans, bills, and other forms of payment. This FAQ will help you better understand Allied Credit Consultants’ accounts receivable process and the actions the company takes to recover assets for customers.
Question: What happens when a customer opens an account?
Answer: Within 48 hours, your case is assigned to one of ACC’s staff collectors, who sends out the first of four letters to the debtor. The collection agent will send a total of four letters and place daily phone calls for 14 to 21 days.
Q: What if the staff collector cannot contact the debtor or settle the debt?
A: The case moves into phase two, where it is forwarded to one of the attorneys ACC works with. Located in the same jurisdiction as your debtor, the attorney will again attempt to reach the debtor with another series of letters and phone calls.
Q: What if the attorney cannot collect the debt?
A: ACC sends you a letter explaining the situation and suggesting your next move. The company will review your case and may suggest you take legal action against the debtor. If you do, the attorney will begin the lawsuit process pending your upfront payment of legal costs. If ACC determines a low likelihood of asset recovery, or if you decide not to take legal action, the case will conclude and you will not owe the firm or attorney any money.
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